Introduction

Welcome to Kemry. By accessing or using our website, products, and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

Orders and Payment

• All orders are subject to acceptance and availability.
• Prices are listed in Indian currency and are subject to change without notice.
• Payment must be made at the time of purchase via our accepted payment methods.

Shipping and Delivery

• Refer to our Shipping Policy for details on shipping rates, delivery times, and restrictions.

Use of Products

• Our products are intended for use in the food and beverage industry and related applications. Improper use of our products is prohibited.

Intellectual Property

• All content on our website, including text, graphics, and logos, is the property of Kemry and is protected by copyright laws. Unauthorized use is prohibited.

Limitation of Liability

• Kemry is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms

• Kemry reserves the right to modify these terms at any time. Updates will be posted on this page.

Return & Refund Policy

Returns

• We accept returns for unused and unopened products in their original packaging within 14 days of delivery.
• To initiate a return, contact us at info@hsjind.com  with your order number and reason for return.
• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Refunds

• Refunds will be processed within 7-10 business days after we receive and inspect the returned product.
• Refunds will be issued to the original payment method.

Exchanges

• We replace items only if they are defective or damaged. For exchanges, contact us at info@hsjind.com 

Non-Returnable Items

• Certain items, such as custom or personalized products, are non-returnable unless they arrive damaged or defective.

Questions or Concerns

• For further assistance, please reach out to us at:
  • Email: info@hsjind.com
  • Phone: +91-9990299663

Thank you for choosing Kemry! We value your trust and strive to provide the best products and services.